Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
What is your standard delivery timeframe?
Standard delivery typically takes 3-5 working days. During peak sale periods, please allow up to 7 working days for your stylish arrivals to reach you.
How do I return an item that isn't quite right?
We offer a 28-day return policy for full-price items. Simply use our online returns portal to generate a label and ensure the item is in its original, unworn condition with all tags attached.
Can I track the progress of my order?
Absolutely. Once your order has been dispatched from our warehouse, you will receive an email containing a tracking link to follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options via Klarna and PayPal.
How do I find my perfect fit?
Ted Baker uses a unique sizing system ranging from 0 to 7. Please refer to our comprehensive Size Guide on each product page to find the equivalent UK, US, or EU measurements.
Are your products covered by a warranty?
Yes, our watches and luggage items come with a specific manufacturer's warranty. For all other items, we pride ourselves on exceptional quality and will address any manufacturing faults within a reasonable timeframe.