Returns & Exchanges
We want you to be delighted with your Ted Baker purchase, but if it's not quite right, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are in their original condition with tags attached and accompanied by a valid proof of purchase.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include the completed returns form inside the parcel.
Attach the Label
Print your prepaid shipping label from the portal and securely fix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Take your parcel to your nearest authorized drop-off point and keep your postage receipt to track your return until it reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing